Optimized passenger communications for all passengers onboard

From an static system to dynamic signage. Wagenborg Passenger Services was looking to optimize the passenger communication on their ferries, during their trips to and from the Wadden Islands in the North Sea. With carrying up to 1,200 people per transportation effective passenger communication is crucial, especially when it comes to boarding and exiting procedures and safety awareness. The existing static format needed to be replaced by a digital one to improve passenger service by showing actual minute by minute information.

PADS4 increases safety awareness

Based on the position and direction of the ferry the content on the screens are being triggered by GPS coordinates.

Every route has been divided into 5 zones. Each zone requires different content, based on passengers’ demands and ferry location, varying from boarding procedures, to safety videos and tourist information.

Furthermore, PADS4 managed to collect and display the required information by connecting with a wide variety of data sources such as Twitter, Weather and News feeds, the Wagenborg web shop and POS system.

“The smart way how PADS4 collects and displays our information has really optimized our passenger communication.” – Ger van Langen, CEO Wagenborg Passenger Services

Setting sail to multi sourced signage

Together with Freed Mobile + Interactive, we successfully deployed a challenging DOOH (Digital Out of Home) network driven by GPS on the Dutch Wagenborg Ferry.

With PADS4 digital signage software Wagenborg Passenger Services has a solution that fully benefits from already existing in-house information sources. It not only provides passengers and staff with specific route based infotainment, PADS4 also plays an essential part in the onboard procedures and safety awareness on the ferry.

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