PADS4 Business Update - 18 March 2020
As all of you know, the COVID-19 virus is spreading quickly. Our Dutch government is doing everything they can to prevent it from spreading further. We as a company are doing everything we can to help and are following the advice of the National Institute for Health and Environment. What does this mean for you?
Working from home
Due to the situation, NDS employees are working from home as much as possible since last week. This has not led to complications in our services, and we don’t expect this to happen. All our teams remain fully operational and we continue delivering our software and support. The only consequence we foresee right now, is that physical client visits will have to be postponed.
Contact regarding PADS4 inquiries
Every one of us can still be reached. Give us a call, or send us an e-mail, we are available for support and all other inquiries regarding PADS4. We are happy to help you with any questions you might have.
During office hours you can contact our Dutch headquarters via:
- Phone: +31 88 266 11 66
- E-mail: firstname.lastname@example.org
- All employees can be reached on their work mobile phone and e-mail
- More information on how to reach us can be found here
Our Dubai office also remains fully operational. They can be reached via:
- Phone: +971 4 584 6688
- E-mail: email@example.com
- They as well can be reached on their work mobile phone and e-mail
We are working hard to provide the same service you are used to receive, however in this situation the service level can be different from what you might expect.
Like us, many other companies are working from home, and telephone connections can get congested, which can make it temporarily impossible to reach us. In this case, please send us an e-mail with your telephone number and we will call you back as soon as possible. We would like to ask for your understanding and flexibility in this.
Sympathy to all those involved
We would also like to express our sympathy to all people affected by the consequences of the COVID-19 virus. On behalf of everyone at NDS we wish you all the best during this difficult time.
Willie Jan Bons